DragonTECH, Contact Center & BPO Software

 


Multi-channel SaaS Platform

Use EVERY current and future functionality of the DragonSUITE multi-channel platform in the Software as a Service model without permanence clauses. All of that is included in the use of this monthly service when Effective communication is the only thing that counts.

servicios dragonTECH
servicios dragonTECH

Custom TTS Virtual Agent

Get closer to your customers, with voice messages targeted for them, including personalized information and using specialized text-to-voice “TTS” conversion technology, with all the advantages of using this type of functionality as a service, and paying for only what is used.


Call Request (CLICK TO CALL).

Integrate the service of Inbound Marketing or Customer Service or Support that allows those interested in contacting your service center by telephone, to do so from one click on your web page. This request for a service call is made without any installations on the user's computer or their smartphone, delivering a communication channel of excellent quality and security.

servicios dragonTECH
servicios dragonTECH

Bulk Text Messaging - SMS

Send text messages to messaging centers (SMSC) of every operator in Colombia with a guarantee of quality, speed and reliability. Use a practical and modern Web application to manage your dispatches and to perform all the monitoring and control that you need, without intermediaries.


Bulk Email Sending.

Inform your customers for diverse reasons in massive form from an easy to use web application that counts on the latest and most innovative practices to ensure "deliverability." Strict compliance with the CAN-SPAM and security policies like DKIM, SPF and DomainKeys.

servicios dragonTECH