DragonTECH, Contact Center & BPO Software

 

Consultancy

We have a network of professionals specialized in everything related to Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO) and Knowledge Process Outsourcing (KPO), Management and Business Process Management (BPM), for Latin America.

 

servicios dragonTECH
servicios dragonTECH

Project Management

Count on experienced professionals, certified PMP (Project Management Professionals from PMI). (Globally recognized, to be PMP demonstrates that you have the experience, education and skills to lead and manage large projects in different sectors. Implementation of Project Management Office (PMO). Project Risk Management. Planning, Scheduling and Project Control. Study of Value Indicators in Project Definition. Maturity Studies of the organization and its Projects. Preparing professionals for certification.

Business Intelligence

We encourage efficiency, quality and customized products and services, resulting in higher levels of experience and customer satisfaction. We use the latest vanguard technology for information processing, evolving from Data Mining (Extraction and processing of data to uncover patterns) through to Data Warehouse (Data models for efficient analysis and dissemination), and all the way up to Big Data.

servicios dragonTECH
servicios dragonTECH

Education and Training

Dirigir es canalizar la energía y el talento de sus dirigidos con Diligencia, Sabiduría y Acierto con el fin último de motivar y conseguir de manera sostenida excelentes resultados. ¿Qué resultados eXtraordinarios le gustaría obtener si todo fuese posible? Entrenamiento & Coaching 100% Personalizado para su organización, sus líderes y usted.

Technical Support

Experience in operations of all sizes with 99.9% requirements for the availability of technology platforms, 365 days a year. This service can be as specific as your organization requires in order to obtain the results you need, counting on a Custom plan, or starting with a Basic service with attention during business hours or 24/7 availability 365 days a year, always supported by experienced professionals and tracking tools.

servicios dragonTECH