DragonTECH, Contact Center & BPO Software

Transportation and Travel

marcacion dragonTECH

Enhance your client’s experience when soliciting your services through diverse channels of communication, integrated on a single platform.         Automate and control their operation, generating greater benefits.

 

 

 

Success Stories

marcacion dragonTECH

Automation of the Public Transportation Service for taxis in Bogota and each of the major cities in Colombia, increasing customer satisfaction and faster access to the service, with the implementation of an integrated transactional IVR with Geolocation and management applications, moving from 100% staff attention to 20%, and with 80% attention without the intervention of agents. AIRPORT RADIO TAXI - LOS UNOS, is the leading organization in passenger service, with 24/7 service, all year round, and they are now implementing their model in Mexico City with our specialized support in technological projects.. www.losunos.com.co